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Eleven Deadliest Sins of Knowledge Management
- No working definition of knowledge
- Emphasising knowledge stock over knowledge flow
- Seeing knowledge as predominantly outside peoples' heads
- Failing to see that managing knowledge must also be about creating contexts for sharing
- Not heeding role and importance of tacit knowledge
- Separating knowledge from its uses
- Downplaying thinking and reasoning
- Focussing on past and present, and not the future
- Failing to recognise importance of experimentation
- Replacing human contact with technological contact
- Seeking to develop direct measures of knowledge
Source
"The Eleven Deadliest Sins of Knowledge Management," Fahey, Liam, Prusak, Laurence, California Management Review, Vol 40, Num 3, Spring 1998.
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