Human-Centred Design In The Field

"How might we design with and for young people?"

This handbook is designed to illustrate - through examples and models - how human-centred design (HCD) practices at the United Nations Children's Fund (UNICEF) have led to impactful outcomes for young people. Its sections include:

1. Demand for Health Services Field Guide - At UNICEF, HCD provides principles and a structured process to support more equitable health services, including immunisation.
2. Child-Centred Programming in Malawi - Work is being done in 3 key pillars: Early Childhood, School-age Children, and Child-friendly, Inclusive and Resilient Communities.
3. Empowering Young People with UPSHIFT - In 20 countries, UPSHIFT combines approaches to youth and adolescent development with HCD to empower young people to become innovators and entrepreneurs.
4. Designing the 21st Century Ger - In the fall of 2017, UNICEF Mongolia used HCD to design portable circular dwellings (gers) to address air pollution that was compromising children's health.
5. Strengthening Government Systems in Myanmar - Since January 2016, UNICEF has been working together with the Department of Social Welfare in Myanmar and a design thinking firm to co-create local case management systems.
6. Co-creating Digital Solutions with Adolescent Girls - To break the taboo of menstruation and to provide information and period tracking directly to adolescent girls in the way they want it, UNICEF East Asia and Pacific Regional Office (EAPRO) together with two country offices (COs), Mongolia and Indonesia, used HCD processes to consult with more than 400 adolescent girls and their close social circles.